What a big difference spending a little bit of time to truly communicate with customers can make. Seth Godin recently shared a real-world example of how lifeless much emai from a corporate service department can bel, and then shared a possible remedy to that far-too-widespread problem. It involves spending a few minutes to compose a simple note that sounds as though it comes from a human being — because it does. And that can make all the difference.
Category: branding
UMR boards the blogtrain
Readers interested in science and technology — or the latest sci-tech news from my employer, the University of Missouri-Rolla — ought to take a look at Visions, UMR’s research blog, which debuts today. While this blog is brand new, the site has been around for 2 1/2 years. It began as a quarterly webzine focusing on UMR research and student scholarship. But last fall the UMR communications and marketing staff started planning to convert Visions to a more frequently updated blog site. On the Internet, quarterly publications just don’t cut it.
So, if you want to know what’s happening in the world of UMR research, be sure to add Visions to your blogroll or RSS feeds.
Technorati tags: blogs, blogging, engineering, science, technology, research, education, higher education, University of Missouri-Rolla, UMR, University of Missouri
Andrew Careaga 