Liveblogging from CASE: The Dan and Dave show

This post is out of synch because I was moderating this particular session so couldn’t blog in real time, as they say.

One of this morning’s sessions — “Bloggers as Journalists and Journalists as Bloggers” — featured two terrific Philly bloggers: Dan Rubin, who has a full-time blogging gig at the Philadelphia Inquirer (the blog is called blinq), and Dave Ralis, who blogs for Phillyburbs as well as on his own site. Both of these guys have enjoyed long and successful careers as reporters but have made the transition to new media. Even so, they still consider themselves reporters and use that skill set in their blogging.

This session stirred a lot of discussion about the role of blogs and other social media in terms of traditional vs. non-traditional delivery of the news. A few of the points that came up:

• Higher ed PR people should monitor the blogosphere — just as we do traditional media — to see who is talking about their institutions and how. This is easily done by searching for your institution’s name on Technorati, a popular blog search engine/aggregator. One of the conference attendees mentioned that she shares a “blog report” of mentions with upper-level administrators on her campus, just as many of us do with our “clips reports” of media mentions. (A good idea! Wish I’d thought of it.)
• Bloggers are journalists, too. One question came up about whether media relations staffers should grant bloggers’ interview requests with college presidents. Both Dave and Dan agreed that PR folks should have policies for dealing with bloggers’ requests, just as we may have similar policies for granting interviews with journalists. (Another good idea I wish I’d thought of.) We discussed possible criteria such as blog popularity (the assumption being that granting interviews to popular or influential bloggers might be preferred, while requests from small-time bloggers could safely be ignored), but Dan noted that a post by some little-known blogger could be picked up by an A-list blogger and spread the story virally.
• Correcting misleading information in the blogosphere can be tricky. If you discover a misleading blog post about your institution, it’s a good idea to post correct information in the comments section of that blog (if it has a comments section, and many of them do). Or if your institution has a blog of its own, you can post the correct information there.
• We don’t control the message. Neither does the mainstream media. At best, we can help to influence the message by becoming part of the conversation in the blogosphere.

Similar themes came up in an afternoon session about crisis communications in the web 2.0 era. Does your institution’s crisis communications plan consider the potential impact of the blogosphere? The recent tragedy at Dawson College in Montreal serves as an immediate and evolving case study of the power of blogs, the photo-sharing site Flickr and other social networking phenomena to tell and shape the story of an ongoing crisis — and to become a big part of the story.

Author: andrewcareaga

Former higher ed PR and marketing guy at Missouri University of Science and Technology (Missouri S&T) now focused on freelance writing and editing and creative writing, fiction and non-fiction. View all posts by andrewcareaga