Culture clash: corporate vs. academic PR

PR consultant Dick Jones discusses several of the differences between corporate and academic public relations in this article in the latest PIOnet newsletter. While more college and university campuses look outside the world of academe for PR expertise, those from the corporate side who make the shift to academic PR sometimes struggle with the culture shock.

As Jones explains:

Some fail to appreciate the difference in governance. In the corporate world, the hierarchies typically are simpler. The PR director may take marching orders only from his boss (the vice president) and her boss (the president). And there may be only one message: that Company Name is the undisputed leader in (fill in applicable adjective) technology.

A college or university, however, is more like a feudal kingdom. The president is still the PR director’s chief “client,” but other, additional constituents have real, and sometimes conflicting, PR needs. Continuing Education’s messages and needs differ from those of the College of Liberal Arts, for example.

Jones makes some terrific points in this article. It’s worth a read.

Yours, Mine, and Ours

Something that should be required reading for everyone involved in marketing higher education: Yours, Mine, and Ours: How Simplicity and Transparency Are Building the Web 2.0 is a white paper prepared for Dartmouth ‘s web publishing services by Chris Boone of Hypsometry. This paper provides an excellent overview of the interconnectedness of the web and how it challenges our standard modes of operation. We can’t control this medium. At best, we can manage parts of it and influence other parts.

Link via the Future of PR wiki.

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