Friday Five: By the numbers, June 2015 edition

5 fingersO hai there, gentle blog readers!

Hello? *Taps mic* Is this thing on?

It’s been awhile since I’ve posted anything. Hope you’re still there.

Let’s just dust off this blog and toss out an easy Friday Five “by the numbers” edition. Continue reading “Friday Five: By the numbers, June 2015 edition”

Friday Five: Social media and student recruitment, according to #SocAdm14

This week’s Friday Five comes to you thanks to Mallory Wood of mStoner, who recently shared (via mStoner’s “Intelligence” e-newsletter) some key points from the 2014 Social Admissions Report from Chegg, Zinch and Uversity. In her email, Mallory shares five great data points from the research, all of which support her assertion that admissions marketers should “put your visitors (prospective students) in direct contact with current students, other admitted students, and admission counselors” through your social media channels, rather than trying to mediate the relationship through more traditional PR and marketing approaches like “second-hand stories and student testimonials.”

From the #SocAdm14 report: How often prospective students report using various social media platforms. Instagram and Twitter come out on top. LinkedIn and Snapchat are practically irrelevant.
From the #SocAdm14 report: How often prospective students report using various social media platforms. Use of Instagram exploded between 2012 and 2013.

But it would be too easy to merely repost mStoner’s five points. So I dug into the data to bring you five other interesting takeaways from that report. As for mStoner’s five takeaways, they’re embedded in this post by Michael Stoner, who got a sneak peek at the data prior to release. (He has connections.) But you should also sign up for mStoner’s Intelligence newsletter so you don’t miss out next time. That’s the intelligent thing to do.

Key takeaways: 2014 Social Admissions Report

  1. Prospective students are connecting to your institution on social media. The percentage of students who follow official social media accounts grew by nearly 47 percent between 2012 and 2013 (from 49 percent to 72 percent). That would suggest that your official social media presence is important for student recruitment.
  2. They’re checking you out on mobile, too. Ninety-seven percent of the prospective students surveyed for this report say they’ve looked at a college or university’s website on a smartphone or tablet. (OK, I did re-use one of Mallory’s bullet points. But it was worth repeating.) As the report says, “Mobile is not the future. Mobile is now.”
  3. McKayla Maroney makes a cameo appearance in the report.
    McKayla Maroney makes a cameo appearance in the report.

    But they are not impressed. According to this research, nearly two-thirds of those students who viewed our websites on mobile devices said the experience was “OK” at best or “challenging.”

  4. Ditch the mobile app. Three-quarters of the students said they wouldn’t download an app for a school they were researching. So don’t bother.
  5. They’d rather talk to students and counselors. Nearly three-quarters of students (74 percent) surveyed said it was either important or very important for them to talk to currently enrolled students in social media. Sixty-nine percent said the same about admissions counselors. They don’t care that much about talking to faculty, alumni or administrators.

Want to talk about this research on Twitter? Or see what others are saying about it? Use the hashtag #SocAdm14.

A future-friendly Friday Five (links from @dmolsen’s #hewebar session)

I had the chance to soak up some wisdom from one of higher ed’s brightest people when it comes to the mobile web, Dave Olsen, during the opening day of HighEdWeb Arkansas. I’ve known Dave virtually for a long time now, and have always found him to be very generous with his ideas, resources and knowledge. I found out that Dave is just as generous and knowledgeable in person.

Dave’s workshop presentation was about making your organization future-friendly, and, at least during the first hour of his session — that is, until Twitter decided to shut down — those of us in attendance were doing a good job relaying Dave’s bits of wisdom to the twitterverse via the #hewebar hashtag.

Oh, well. I was planning to do a wrap-up on Dave’s session for this week’s Friday Five anyway. The absence of Twitter just forced me to do things differently. I had to write things down from Dave’s session — with a pen, on paper — rather than tweet them in the moment, stream-of-consciouslike. These written-down things include a bunch of URLs to great resources that can help you make your organization (and web presence) more future-friendly. Here are five links worth sharing.

P.S. — In an effort to more purposefully think and behave in a future-friendly way (something Olsen suggests), I bring you this Friday Five on a Thursday. You’re not really reading this in the future, it just seems that way. [Mind=blown]

  1. The future-friendly manifesto. This is your starting point for all things related to the future-friendly movement. Take a deep breath and a zen-like approach as you read immutable truths about the days ahead — thing like “Disruption will only accelerate” and “The standards process will be painfully slow.” But don’t lose heart. Persevere beyond the first paragraph to discover hope for the future.
  2. Future-Ready Content. This excellent article by Sara Wachter-Boettcher, a content strategist and writer, offers a glimpse into the world of content strategy for a future-friendly web world. It boils down to anticipating the personal preferences of various users — Sara uses a recipe as a great example — and breaking your content into micro components that can recombine in different ways. Good stuff.
  3. Mobile web best practices. Dave Olsen recommends this site for anyone wanting to learn more about the, well, best practices pertaining to all aspects of the mobile web — from content strategy and design to user experience and development.
  4. Mobilekarma.com. Once you decide on a future-friendly web strategy, you’ll need a way to test prototypes on various types of devices. Olsen recommends this site for buying secondhand, unlocked mobile devices for testing.
  5. Go mobile at Texas A&M. For anyone seeking a template for planning an institution-wide mobile strategy, Texas A&M’s approach is the gold standard, Olsen says. This site includes plenty of documentation and ideas to help you move forward.

Dave’s HEWebAR presentation in its entirety will be posted on his Slideshare site as well as on EDUniverse (along with all the other HEWebAR presentations).

Checking in to Foursquare for higher ed

foursquare_logo_mar09Since reading Tim Nekritz’s recent post about creating a campus presence on Foursquare, my head has been buzzing with thoughts about how to incorporate this platform into our campus’s social media efforts. I don’t necessarily have any solid ideas to share right now, but I thought I’d throw a few things out there that I’ve learned in the process of digging into this location-based social network.

Even though a few universities have created official outposts on Foursquare (like SUNY Oswego, thanks to Tim’s efforts), the platform is still largely uncharted territory for higher ed. According to aboutfoursquare.com, Harvard, Texas A&M and Stanford all have official Foursquare partnerships. A fourth campus, Cornell also appears to have a Foursquare partnership. (Thanks to @LoriPA for pointing out the Cornell site.)

The Harvard arrangement with Foursquare was picked up by Mashable last January. “The primary idea behind the collaboration,” Mashable reported, “is to encourage students to connect more with friends and professors through location-based game play, as well as to inspire campus visitors to explore the grounds and uncover tips or share to-dos.”

Even before the Harvard announcement, though, the auxiliary services department at the University of North Carolina-Charlotte announced it was using the platform “to spread dining services information and promotions to students, faculty, staff and campus visitors.”

So, what can a campus do with a Foursquare presence?

An aboutfoursquare.com post from a few weeks ago suggests that the platform is a natural for our highly mobile student populations. “Students are usually in close proximity to each other, so the hot spot where your friends are checking in is usually only a short walk away. Changing your mind as you see other friends at a different venue typically doesn’t require a long car ride.”

The article suggests a couple of ways campuses can take advantage of Foursquare to solidify relationships and build a sense of community:

  • By offering “tips” that highlight interesting or historical facts about campus buildings or other venues. Stanford’s site did a nice job with this for its Red Barn, posting: When a horse is trotting, do all four of its hooves leave the ground at the same time? Eadweard Muybridge answered that here, with his famed 1878 “horses in motion” photographs. Such tips can provide visitors a better sense of history about the institution.
  • By offering “specials” that reward users for checking in repeatedly. This is what UNC Charlotte’s auxiliary services is doing, and a coffee shop on our campus is doing something similar (offering a free coffee with every 10 check-ins). But as Tim points out in his blog post, it’s tough to provide much in the way of specials if you don’t have a budget.

The aboutfoursquare.com article provides a good primer on getting started on Foursquare. But if you want a broader perspective on geotagging platforms in general (since Foursquare isn’t the only game in town), check a series of posts by Tim Nekritz from earlier this year (parts 1, 2, 3 and 4). Another good resource is Shane Haggerty’s 10 suggestions for using Foursquare in educational marketing. And if you want to find out where the hot spots are on your campus for several geotagging platforms (including Foursquare), check out Checkin Mania.

One of the latest Foursquare innovations is the ability for subscribers of official Foursquare sites to add “layers,” or tips from third-party sources that Foursquare users could subscribe to. This recent ReadWriteWeb article discusses how two online organizations — the Independent Film Channel and the Huffington Post — are using Foursquare to push tips for people who want to see locations the way these organizations and their fans choose to annotate information. This idea of “location as platform” could open new possibilities for colleges and universities.

Is your campus doing anything with Foursquare? If so, I’d like to know about it. Please leave a note in the comments below.

Friday Five: Random-access edition

A longtime blogging buddy in the UK recently posted what he called a blogpost of no consequence. It was, of course, nothing of the sort, as it was filled with all sorts of interesting links and even a fun YouTube video. It was a post of random observations, and randomness is not without consequence.

Today’s post is random. The only thing not random about it is that it follows the order of five things, as is my custom for Friday blog posts. So let’s get to it:

  1. Dave Olsen, well-known in the higher ed marketing community for his activity on Twitter and elsewhere, has launched a blog called Mobile in Higher Ed. It’s a great niche and I can’t think of anyone better than Dave to address what’s happening in mobile right now.
  2. Meet Leroy Stick, the man behind @BPglobalPR. I started @BPGlobalPR, because the oil spill had been going on for almost a month and all BP had to offer were bullshit PR statements. No solutions, no urgency, no sincerity, no nothing. That’s why I decided to relate to the public for them.
  3. Embracing Web Analytics is Karine Joly’s latest University Business column. It’s also the latest salvo in Karine’s call for an analytics revolution.
  4. The rise of page-view journalism means companies (and higher ed) must generate their own media.
  5. For all the needless drama of life (and really, is there any other kind?), try the Drama Button. (Warning: You may need to turn down your speakers.) Here’s hoping you won’t need this button till Monday.

Happy Weekend, everyone.

P.S. – Celtics in six.