Checking in to Foursquare for higher ed

foursquare_logo_mar09Since reading Tim Nekritz’s recent post about creating a campus presence on Foursquare, my head has been buzzing with thoughts about how to incorporate this platform into our campus’s social media efforts. I don’t necessarily have any solid ideas to share right now, but I thought I’d throw a few things out there that I’ve learned in the process of digging into this location-based social network.

Even though a few universities have created official outposts on Foursquare (like SUNY Oswego, thanks to Tim’s efforts), the platform is still largely uncharted territory for higher ed. According to aboutfoursquare.com, Harvard, Texas A&M and Stanford all have official Foursquare partnerships. A fourth campus, Cornell also appears to have a Foursquare partnership. (Thanks to @LoriPA for pointing out the Cornell site.)

The Harvard arrangement with Foursquare was picked up by Mashable last January. “The primary idea behind the collaboration,” Mashable reported, “is to encourage students to connect more with friends and professors through location-based game play, as well as to inspire campus visitors to explore the grounds and uncover tips or share to-dos.”

Even before the Harvard announcement, though, the auxiliary services department at the University of North Carolina-Charlotte announced it was using the platform “to spread dining services information and promotions to students, faculty, staff and campus visitors.”

So, what can a campus do with a Foursquare presence?

An aboutfoursquare.com post from a few weeks ago suggests that the platform is a natural for our highly mobile student populations. “Students are usually in close proximity to each other, so the hot spot where your friends are checking in is usually only a short walk away. Changing your mind as you see other friends at a different venue typically doesn’t require a long car ride.”

The article suggests a couple of ways campuses can take advantage of Foursquare to solidify relationships and build a sense of community:

  • By offering “tips” that highlight interesting or historical facts about campus buildings or other venues. Stanford’s site did a nice job with this for its Red Barn, posting: When a horse is trotting, do all four of its hooves leave the ground at the same time? Eadweard Muybridge answered that here, with his famed 1878 “horses in motion” photographs. Such tips can provide visitors a better sense of history about the institution.
  • By offering “specials” that reward users for checking in repeatedly. This is what UNC Charlotte’s auxiliary services is doing, and a coffee shop on our campus is doing something similar (offering a free coffee with every 10 check-ins). But as Tim points out in his blog post, it’s tough to provide much in the way of specials if you don’t have a budget.

The aboutfoursquare.com article provides a good primer on getting started on Foursquare. But if you want a broader perspective on geotagging platforms in general (since Foursquare isn’t the only game in town), check a series of posts by Tim Nekritz from earlier this year (parts 1, 2, 3 and 4). Another good resource is Shane Haggerty’s 10 suggestions for using Foursquare in educational marketing. And if you want to find out where the hot spots are on your campus for several geotagging platforms (including Foursquare), check out Checkin Mania.

One of the latest Foursquare innovations is the ability for subscribers of official Foursquare sites to add “layers,” or tips from third-party sources that Foursquare users could subscribe to. This recent ReadWriteWeb article discusses how two online organizations — the Independent Film Channel and the Huffington Post — are using Foursquare to push tips for people who want to see locations the way these organizations and their fans choose to annotate information. This idea of “location as platform” could open new possibilities for colleges and universities.

Is your campus doing anything with Foursquare? If so, I’d like to know about it. Please leave a note in the comments below.

Introducing danah boyd

In many social media circles, danah boyd is a woman who needs no introduction. Next Thursday, I get to introduce her to attendees of danah’s social media practices master class, presented by HigherEdExperts.com.

danah boyd
danah boyd (@zephoria on Twitter)
This masterclass — officially titled “Embracing a Culture of Connectivity: Understanding the Social Media Practices of Young Adults” — offers a rare chance to hear from one of the leading social media researchers of our time. And from what I’ve heard and read, she’s also one of the most engaging presenters on social media.

(If you haven’t yet signed up for this master class, better hurry. Registration closes next Tuesday, July 12.)

danah (@zephoria on Twitter) is probably best known for her 2008 Ph.D. dissertation, Taken Out of Context: American Teen Sociality in Networked Publics (PDF). That dissertation provides some revealing insights into how teens essentially lifehack via social networks to navigate their adolescence. I hope she shares some of those insights with us next Thursday.

I also hope danah delves into her latest project, a literature review on risky behavior and online safely. She recently released for public feedback a draft of that research, and Boing Boing followed up by posting an excerpt from the document:

Concerns about online predators are pervasive, but the image that most people hold doesn’t necessarily match with the data about sexual crimes against minors. For starters, the emphasis on what takes place online tends to obscure the fact that most cases of sex crimes against children do not involve the Internet at all. As we seek to help youth who are victims, we must continue our efforts to address victimization in the home and in the community; addressing Internet- initiated victimization alone will not help the vast majority of children who are victimized. When facing interventions to address Internet-initiated victimization, we must be attentive to research that highlights that some youth are more at-risk than others. Youth who have psychosocial issues, family and school problems, and those who are engaged in risky behaviors are far more likely to be victimized than the average youth using the Internet. Targeting those who are more at-risk will allow us to help more youth. Research also suggests that most youth who are victimized are not deceived about the abuser’s age, do discuss sex online before meeting up offline, and are aware of the abuser’s sexual intentions when they decide to meet them. These youth often believe that they are in love and have no mental model for understanding why statutory rape is a crime. In order to help these youth, we cannot focus solely on preventing adults from engaging with youth; we must also help youth recognize that these encounters are abusive before they occur.

While the Internet has affected the contours of bullying and harassment, research continues to emphasize the interplay between what occurs online and what takes place offline. Many of the same youth are susceptible to victimization and those who engage in online bullying are not wholly distinct from those who bully offline. While much research is still needed to stabilize definitions and measurements, there is little doubt that bullying is prevalent both online and offline, affecting all communities even if it doesn’t affect all individuals. We need interventions that get at the root of bullying, regardless of where it takes place. Because research consistently shows a connection between psychosocial troubles, family and school issues, and bullying, we cannot presume that parents are always equipped or present to intervene (and may in fact be part of the problem). Although countless programs have been developed to educate kids about bullying, far too little is known about the effectiveness of these programs. Finally, what happens online is more visible to adults, but we cannot assume that the most damaging acts of bullying are solely those that we are able to witness.

I’m looking forward to hearing what danah has to say next week. I’m also very honored that my friend Karine Joly asked me to introduce danah.

P.S. – My Caps Lock key is not broken. danah boyd intentionally writes her name in all-lowercase letters, so I’m sticking with her preference.