Social media’s impact on website traffic

At the start of this year, I spent some time looking at the Google Analytics information for our website. After reading an interesting post by Ann M. White about social media’s impact on traffic to her institution’s website, I decided to look into that for our site as well.

The analytics from our university website more or less mimic what Ann found at her campus, Oklahoma Christian University. That is, social media as a driver of traffic to a university website composes a very tiny sliver of the pie. So tiny, in fact, that I can’t even illustrate it with a pie chart.

Here’s how it shakes out for our campus:

  • The Missouri S&T website had 7,855,680 visits in 2009
  • 24,685 (0.3 percent) came from Facebook
  • 2,634 (0.03 percent) came from Twitter
  • Facebook ranks as the 11th highest referral source, but far behind the usual suspects (direct, Google, Blackboard, Yahoo, Bing)
  • Twitter ranks 40th in terms of referrals to the main website, a few notches below StumbleUpon and tied with the University of Texas

The relatively low numbers don’t mean social media is insignificant to your online presence, however. It could be that those visits to your website might not have happened without social media. As Ann says in her post, “I choose to think of it as ‘wow, those are all deliberate hits that we wouldn’t get without social media.’ Hooray!”

I’d be interested in hearing how these averages compare with other campuses. Does anyone else (besides Ann and me) look at this kind of information? If so, please share.

Ask the readers: Social media tips and lessons

In less than two weeks, I’ll be presenting about social media at the CASE District VI Conference in St. Louis. What I’d like to do as part of that presentation is something I try to do in most presentations: crowdsource some advice from other higher ed communications and marketing pros and share samples of the collective wisdom. Because none of us is as smart as all of us, right?

So I’m asking you readers to share your advice, tips or cautions about using social media in higher education. I’m specifically interested in your thoughts about Facebook, Twitter, LinkedIn, YouTube and Google Wave.

Please take a minute to share in the comments – or, if you prefer, via Twitter (@andrewcareaga):

  1. your tips for using social media as a communications and/or marketing tool in higher education
  2. your advice for getting started in social media (for those unfamiliar)
  3. your thoughts on the future of social media – i.e., what trends do you see for the coming year?
  4. any words of wisdom or caution regarding social media

Any information I use from you will be properly attributed to you.

Thanks for your help!