Discussing disintermediation on HigherEdLive ( 1 p.m. EDT May 13)

Update (May 15, 2014): The program is now available for viewing in the HigherEdLive archives. Thanks to everyone who tuned in.

Mark your calendars for this Tuesday, May 13, for a special edition of HigherEdLive about one of my favorite topics: disintermediation in the higher education sphere.

Disintermediation — the removal of mediators in a process, such as a supply chain — is a topic I’ve written about on this blog before (most recently here) and one I’ll be addressing next month at the PRSA Midwest District Conference in Springfield, Missouri.

If there’s anyone who knows his stuff about disintermediation in higher education, it’s Andrew Gossen, social media strategist at Cornell’s alumni association. He’ll be leading this HigherEdLive discussion, which centers around how institutional advancement is being affected by disintermediation on all fronts: from alumni relations to fundraising to organizational structure to communications, PR and marketing (where I come in). I’ll be joining Andrew’s panel, along with Christine Tempesta of MIT and Cornel’s Jennifer Kwiatkowski.

Here’s how HigherEdLive describes this event:

As digital technologies make it easier for people to find each other and self-organize around issues that they care about, many of the roles of Advancement offices are becoming obsolete. This show examines this challenge from the perspectives of communications, alumni affairs, and fundraising.

Join the Google+ hangout at 1 p.m. EDT Tuesday, May 13, for this conversation.

My so-called social media life

The unexamined life is not worth living. – Socrates

During the month of February, I tried to curtail my personal social media activity. As I explained in my previous post (some 32 days ago), I wanted to back off on my personal use of social media for an entire month — mainly just to see if I could.

I deliberately chose the shortest month of the year for my experiment. But 2012 being a leap year, February was a day longer than usual. So I took that into consideration as I launched this personal challenge. I also understood from conventional wisdom that it takes 21 days to change a habit, and I had become a habitual social media user. So I figured 29 days without social media would result in a new perspective, if not a new habit.

Now, I didn’t forsake social media entirely during February. I couldn’t. As one of the social media administrators for our campus, it’s part of my job to manage and monitor our university’s social media presence. But I tried my best to whittle down my time spent on personal social media.

I disappeared completely from Foursquare, and lost several mayorships as a result.

I virtually vanished from GetGlue, checking in only for the Super Bowl during February.

I declared a Facebook-free February but had to break it to post a “Happy Birthday” on my brother’s wall and to share that I was about to see Peter Frampton in concert on Feb. 27. I also posted some photos on Instagram that evening. (Even I cannot resist an occasional social media humblebrag.)

I didn’t blog. Also, I didn’t visit any higher ed blogs.

I didn’t ask or answer any questions on Quora. Which was no problem, since I never go there.

I am not on Path, Pinterest or any of the new next big social media sites, so I had no problem avoiding them.

Same with Google+.

My biggest hangup was with Twitter, my go-to social media milieu. I peeked in on Twitter more than any other site. But as you can see from the Twitter Counter graph below, my activity during the past month was far, far less than my usual.

Andrew Careaga on Twitter Counter.com

Interestingly, the number of followers didn’t take that great of a hit during my semi-hiatus from Twitter. It did bottom out during the middle of the month, but is now climbing back toward the level of late January.

Andrew Careaga on Twitter Counter.com

But what does it all mean?

A few people have asked me how this curtailment has affected me and my relationship with social media. Others have asked what lessons have I learned from this experiment. I don’t have any grand revelations to share. After all, I didn’t retreat to a mountaintop to seek enlightenment for a month. I just stopped doing certain things. Anyway, here are a few observations about my low-social media diet.

Out of the #highered loop, but not too worried about it. During my curtailment, I did feel like I was no longer in the know about the latest conversations in the higher ed social media sphere. Since I wasn’t checking Twitter much, and not reading higher ed blogs, I was essentially disconnected from my higher ed learning network.

I did receive occasional email notes from higher ed acquaintances sharing a link to something they thought would be of interest to me. Also, I continued to receive valuable e-newsletters focused on social media topics, and they tempted me with their links to current posts from the higher ed blogosphere. Karine Joly‘s weekly update always includes interesting and useful links, and every week I was tempted to click on a link or two. But for the sake of my experiment, I refrained. I feared falling down the social media rabbit hole. But I also wanted to see just how far behind I might fall in terms of my understanding of what’s new and current in higher ed. At the end of the experiment, I don’t think I missed much.

Missed opportunities to contribute, but my life is no worse for it. For such a short month, February is chock full of events that provide social media users with plenty of opportunities to become a part of something large and grandiose. Usually, these are entertainment events, like the Super Bowl, the Grammys and the Oscars. As would any sophisticated marketing operation, the organizations behind each of these events incorporated social media into their promotions and the events themselves. Super Bowl XLVI’s Social Media Command Center was perhaps the most extensive and heavily promoted of these efforts to integrate social media into the global hive of big televised events.

Anyway, I missed out on all of it. I tweeted briefly about the Super Bowl just prior to kickoff, but that was it. Instead I watched the Super Bowl on one screen this year, not two. As for the Grammys and the Oscars, I watched neither. Being oblivious to the stream of social media posts seems to have had no adverse affect on me.

I did kind of miss the February Pancake Tweetup, but it didn’t occur to me that I’d missed it until the month was nearly over.

Not the first to know. When Michael Jackson and Amy Winehouse died, I was one of the first to know because of Twitter. When Whitney Houston died, I found out a news crawler across my TV screen. I pulled out my phone to check Twitter, just to see how far behind the news on TV was compared to the news on Twitter. Many of my followers had already posted #RIPWhitneyHouston tweets — minutes before I even knew she was dead. So, instead of being one of the first to know about a breaking news event, I was one of the masses who learned about it minutes later. I’m not sure it matters, though.

A new sense of freedom. I’m not saying life got any less hectic because of my social media curtailment. I still had a lot of projects going on, at work, home, church, etc. But knowing that I had committed myself to not checking my social media streams, and not blogging, filled me a sense of liberation I haven’t felt in quite some time.

It soon dawned on me that, before going on my social media diet, I had created a self-imposed sense of obligation. I somehow felt that I had to blog, had to post on Twitter, had to wish my Facebook contacts a happy birthday. But no one had imposed these requirements upon me. I imposed them on myself. I could just as easily remove them. Once I got over the sense that I had to do something with social media, I found I could focus better on other, more important projects.

A social media housecleaning is good for the soul. Now that I’ve gone a month without using certain social media sites, I really don’t care if I ever use them again. I feel like I’ve done a bit of social media housecleaning. I lost five or six Foursquare mayorships during February. But who cares? Not me. I doubt I’ll become active with Foursquare again. Same with GetGlue. My check-ins on those sites now seems like a mindless and vain distraction. Who needs more mindless, vain distractions in their lives?

Some social media, I can probably never give up. I already mentioned that I found it tough to disengage from Twitter. I probably couldn’t completely shut down my Facebook presence, either, but for different reasons. Twitter is where I connect with people of like interests and professionals in higher ed. Facebook is a place where I tend to keep loose but important ties with family and old friends.

I think my habits have changed. It remains to be seen how much this monthlong experiment has affected my long-term social media habits. But I think I’ve changed. I don’t think I feel the same sense of obligation toward social media as I did before the fast. Then again, by this time next week I could be so heavily sucked into the social media vortex that I’m pinning stuff on Pinterest.

I beg of you, please don’t send me an invitation to join.

No more RSS sharing: not a plus for Google

Google-shared-itemsOnce upon a time, not so long ago, there was this nifty widget on the left sidebar of this blog. This widget let me share interesting stuff from my Google Reader RSS feed with readers of this blog, five items at a time. (That’s what it looked like, over there on the left.)

This widget held value for me because it gave me an easy way to present shareworthy news items with readers, without going to the trouble of blogging about those specific topics. If I found something I thought might be interesting to readers, I could simply click “share” on my Google Reader interface and, like magic, it would appear in the widget. This was a great way to share additional content here on this blog that I found interesting but not necessarily blogworthy.

Just as I shared that content here on the blog, it also was shared in the Google Reader environment itself with dozens of other higher ed folks and other connections in marketing, PR, music and related interests. I could share stuff from my RSS feed with my Google Reader connections, as well as read what they were sharing. It was an enriching experience.

Then on Halloween, Google pulled the plug on the Google Reader sharing function as we had become accustomed to, and re-routed it to the world of Google Plus.

So now, if I want to share items from my RSS feed, I can only do so via Google Plus. Not on this blog or in the native Google Reader environment.

I think this sucks. And I’m not the only one who thinks that. Many Google Reader devotees have voiced their unhappiness with this switch. They’re saying stuff like:

Keep the social functions! Yes yes yes. Don’t ruin all the functionality of Reader by removing the social stuff, that’s how I get all my news – it’s lovely to have my friends pick and choose what I read, but not have it lumped in with all the Facebook/Google+ style crapola.

And:

The beauty of Google Reader for me is the fact that my friends and I can have discussions about the interesting things we’re reading, in the same place that I’m reading all my RSS feeds. Go ahead and update the user interface if you have to, but don’t take away functionality!

And:

Please keep Google Reader social. I love that my friends and I can have discussions about CONTENT on google reader, unlike other social networks concerned with update status and other nonsense.

And so on. But perhaps the strongest critique comes from former Google Reader Product Manager Brian Shih, who nailed it with his Halloween post (hat tip to TechCrunch). Acknowledging the value of visual consistency as a design aesthetic, Shih rightly points out that “whoever made the update did so without ever actually using the product to, you know, read something.”

The fact of the matter, as Shih points out, is that the purpose of Google Reader is not at all the same as that of Google Plus.

Reader is a product built to consume information, quickly. We designed it to be very good at that one thing. G+ is an experience built around browsing (similar to Facebook) and socializing. Taking the UI paradigm for G+ and mashing it onto Reader without any apparent regard for the underlying function is awful and it shows.

A pretty scathing critique, but also pretty accurate. This change has left a bad taste in the mouth of this longtime Google Reader user. I haven’t exactly cottoned up to G+. (Like Alaina Weins, I’ve more or less given up on G+ altogether.) So shoehorning the sociability of Google Reader, a product that I love(d), into the G+ atmosphere isn’t going to convert me into a G+ fan any time soon.

Plus, I miss my Google Reader sharing widget. And isn’t sharing what social media is all about?